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Shipping and Returns

SHIPPINGS & RETURNS

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Shipping Policy

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Please allow 2-4 shipping days for all jewelry & pre-made products. Allow an additional 3 days for any customize work.

Please allow up to 14 shipping days for all resin products

 

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Return Policy

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Steffy Jewels understand not everyone will be satisfied with an item they purchased so below is our Return Policy:

15-day return for a full refund on any jewelry or pre-made products.

10-day return for a partial refund will be offer for resin products.

Customize work is non-refundable nor returnable and may require a deposit or restocking fee. Proof of work will be emailed prior to product being produced. If at that time, you're not satisfied, any deposits made will be return.

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